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Manager’s Guide to Operations Management by John Kamauff

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Image The Role of the Operations Manager: Using Science and Art to Meet the Challenges Ahead

In its purest sense, operations is simple: First, you forecast, plan, and schedule to meet demand. Second, you source (and outsource) and procure. Third, you’ve got inventories to manage–raw materials or parts or components that you transform into finished goods. Fourth, you get rid of the finished goods in your inventory through logistics and distribution. Plan. Buy. Make. Move. Sell. Getting it in the right order is not so hard. Getting it right usually is.

The Challenges Ahead

Throughout this book we have suggested that operations managers must exercise a ...

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