Chapter 3The Seven Competencies of Effective Virtual Team Leaders
If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.
—John Quincy Adams
We have spent almost three decades trying to understand how to make leaders more effective, first in our own management jobs at Procter & Gamble, Tektronix, and Weyerhaeuser, and later as consultants to about one-quarter of the Fortune 100 companies (such as Apple Computers, Bristol-Myers Squibb, Capital One, Chevron, Intel, McDonald’s, Microsoft, NBC [General Electric], Toyota, and Tropicana [PepsiCo]).
What is obvious to us (and, we suspect, every other serious manager in the world) is that there are certain fundamental practices necessary for all leaders regardless ...
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