Manager's Guide to Navigating Change

Chapter 4Creating Sustainable Change

Any transition serious enough to alter your definition of self will require not just small adjustments in your way of living and thinking but a full-on metamorphosis.

—Martha BeckSociologist and Author

The previous chapter got you thinking about the endpoint of your change initiative. This is the vision that shapes your path. As almost anybody who has made a New Year’s resolution will tell you, it’s easy to start work on a vision, but making it stick is hard. This chapter shares the secrets of making large-scale change sustainable. In my experience, the key is getting the scope correct. I’m going to show you that if you want to change one aspect of an organization’s strategic direction, process, or structure, ...