Chapter 11The Secret Weapon: Governance
Governance and leadership are the yin and the yang of successful organizations. If you have leadership without governance you risk tyranny, fraud, and personal fiefdoms. If you have governance without leadership you risk atrophy, bureaucracy, and indifference.
—Mark Goyder, Director of Tomorrow’s Company
Left to their own devices, people will do what they think is best for themselves. Leaders therefore need to guide people to do the right things at the right times—and rules need to be set to ensure everything works within the organization. Without strong leaders and clear rules, bedlam ensues. I’ve seen it happen!
The first example of a bedlam environment comes about from a reduced sense of personal accountability ...