September 2011
Beginner to intermediate
240 pages
6h 11m
English
Content preview from Manager's Guide to Effective Coaching, Second Edition, 2nd Edition
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Chapter 10The Coach as Corrector
Training employees for new procedures, teaching them new skills, and helping them map out a career path are positive roles for a manager/coach.
Correcting inadequate performance and unacceptable behavior in the workplace is more difficult. In this chapter, we discuss some principles that will help you take the sting out of the encounter and make it productive rather than punitive. A coach approach can be helpful in connecting with a worker who needs to improve.
Make It an Encounter, Not a Confrontation
Your attitude going into any correctional situation will largely determine your success or failure. Take a positive, goal-oriented approach (solution-focused). The goal, as always, is better employee performance. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.