As a manager, you’re responsible for making sure that work gets done promptly and properly. That’s what “managing” means.
But for a supervisor who manages by coaching, getting the work done is only part of the job. The other part, sometimes the more important part, is developing employees to be able to function effectively and independently, as well as grow into new skills and abilities.
Here are the key steps to help you in this process when coaching your employees.
Step 1. Build rapport
Step 2. Identify issue or goal
Step 3. Create vision
Step 4. Brainstorm approaches
Step 5. Establish action plan
Step 6. Commitment and accountability
Step 7. Acknowledgment
Step 8. Follow-up
Note that these are tasks for ...