Chapter 13Once More, with Feedback

“How am I doing?”

It’s one of the most natural questions in the world. We all wonder how others judge us, whether they like or approve of us in a social setting and whether our performance measures up in the workplace. Just because we’re too cool (or too nervous) to ask doesn’t mean we don’t want and need to know.

What if someone significant in your life, someone with the power to determine your future, gave you feedback on your performance only once each year, and then only in a general way. Ridiculous, right? Yet many people work day in and day out without any meaningful feedback other than an annual performance review, which is too often a perfunctory exercise in paper shuffling.

Consider the people who ...

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