Chapter 2Working with Human Nature
Know What Employees Need to Thrive
We all depend on our personal motivation to sustain our efforts in any activity. Without personal motivation, situations generally look worse and actions seem more difficult. Psychologist and philosopher William James said, “The deepest principle in human nature is the craving to be appreciated.” James suggested that an effective leader brings people closer to alliance by demonstrating a concern for their personal values and motivations. Today this approach is considered vital when dealing with employees.
As a leader in your organization, you must gain a better understanding of human nature and why people behave as they do. By investing time in this effort, you’ll become better ...
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