Chapter 10Inspiring Motivated Teamwork from the Head and the Heart

Let Teams Know They Make a Difference

In the world of business, we first learn about such matters as marketing strategy, production, and finance. We tend to neglect that organizations are about people and the relationships they develop to work together, the teamwork that makes individuals into a community and motivates them to do more. As Patrick Lencioni says in The Five Dysfunctions of a Team, “Not finance. Not strategy. Not technology. It’s teamwork that remains the ultimate competitive advantage, because it is so powerful and so rare.” This chapter focuses on the benefits of teamwork and what you can do to inspire and develop the motivational power of teams.

The Human Side ...

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