© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
K. HallerManaging AI in the Enterprisehttps://doi.org/10.1007/978-1-4842-7824-6_3

3. Quality Assurance in and for AI

Klaus Haller1  
(1)
Zurich, Switzerland
 

With AI influencing important decisions in companies, organizations, and our private lives, the quality of AI models becomes a concern for managers and citizens alike. Sales success depends on targeting customers with personalized and fitting products. In the medical area, researchers want to identify Covid-infected persons by letting an AI model analyze how persons cough into a microphone. These two simple examples prove: AI passed the tipping point from harmless, academic experimentation to real-life ...

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