Chapter 11
Learning from Current Performance Management Practices
In this chapter, I take a look at the current state of practice in performance management. Everything I present here is based on the world’s largest study of performance management in government and public sector organizations. The research project was recently conduced by the Advanced Performance Institute (API) in collaboration with the Chartered Institute of Public Finance and Accountancy (CIPFA) and sponsored by Actuate Corporation.1 The research finds that organizations that apply the principles of strategic performance management outlined in this book outperform those who don’t. The questions I will address in this final chapter are as follows:
• What do government and public ...
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