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Managing and Improving Quality
book

Managing and Improving Quality

by Dr. Amar Sahay
December 2015
Intermediate to advanced content levelIntermediate to advanced
290 pages
7h 34m
English
Business Expert Press
Content preview from Managing and Improving Quality

Index

assignable cause variations, 155–157, 238

assignable variation, 138–139

attribute charts, 267

attribute control charts, 209

c-chart, 229–234

np chart, 226–229

p-chart, 210–226

background noise, 138

bell-shaped distribution, 63

box plot, 64

applications, 70–71

five-number summary, 67–70

of utility bill data, 69

business strategy, 21

capability indexes

process capability using, 252–257

capable process, 49

categorical data, 41

cause-and-effect diagram, 270, 271

c-chart, 268. See also np chart; p-chart

construction and application, 231–234

development, 230

examples, 229

Poisson distribution, 230

steps for constructing, 230–231

center line (CL), 158, 160

central limit theorem, 96, 101–103

in chart, 169–170

chance causes of variation, 155 ...

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Publisher Resources

ISBN: 9781631573422