October 2014
Intermediate to advanced
480 pages
13h 44m
English
book
Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach, 2nd Edition
by Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall
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CHAPTER THREEDeveloping a Performance Framework: Program Logic Models and Performance Measures
What are the aspects of program or organizational performance that would be important to monitor on a regular basis in a performance management system? What does the effectiveness of a particular public program or the quality of the services it provides entail? What does efficiency mean with respect to a given program, or the productivity of employees working in a service delivery system?
In order for a measurement system to be useful, it must focus on the most appropriate aspects of performance. To ensure that a measurement system is results oriented as opposed to being data driven, it should be guided by a clear performance framework, a structure ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.