October 2014
Intermediate to advanced
480 pages
13h 44m
English
How can you ensure that managers and employees focus their attention on strategic goals and objectives and that top management's priorities are driven down through the management layers to the workforce at the operating level? To what extent can you use performance measures to help direct and control the work of people in the agency so as to channel their energy and efforts toward accomplishing important organizational goals? What tools or approaches can facilitate strategic management of programs with an eye toward performance? What kinds of performance management systems are used in public and nonprofit organizations, and what kinds of performance measures can support them? ...
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