October 2014
Intermediate to advanced
480 pages
13h 44m
English
book
Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach, 2nd Edition
by Theodore H. Poister, Maria P. Aristigueta, Jeremy L. Hall
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CHAPTER ELEVENPerformance Management in Grant and Contract Programs
In November 2013, President Barack Obama and his administration suffered an embarrassing blow in public opinion as his signature health care law, the Affordable Care Act, took effect. On October 1, the administration had just launched HealthCare.gov, the key Internet portal through which consumers could seek and purchase health insurance, to a host of debacles resulting from poor or incomplete system design and a lack of beta testing. The first few days were so bad—only six individuals nationwide actually purchased health insurance through HealthCare.gov on the first day—that the site had to be pulled down for extended maintenance, while the administration called in a blue-ribbon ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.