1. Cascading Anger

The over-expression of anger can have significant negative effects when directed downward from superiors to subordinates. Higher-powered individuals who, under little threat of retaliation, use their positions in this way set off a cascade of negative anger expression throughout the organization. Once it’s perceived as acceptable for CEOs to yell at their secretaries, then senior vice-presidents begin yelling at their subordinates, group vice-presidents begin yelling at their subordinates, and so on, down the line.

People who are on the receiving end of this anger, being unable to vent their anger at its true target, will release it in other ways, usually by venting at someone less powerful than they are. They also may release ...

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