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Managing Burnout in the Workplace by Catherine Cotter, Nancy McCormack

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1

What is burnout?

Abstract:

This chapter discusses recent changes in the workplace which have resulted in greater sources of stress for workers. Burnout is defined and distinguished from low morale, depression and stress. A consideration follows on how burnout manifests itself in terms of changes in behavior, feelings, thinking and physical and mental health.

Key words

burnout

low morale

depression

stress

Diagnostic and Statistical Manual of Mental Disorders

Fourth Edition (DSM-IV)

International Statistical Classification of Diseases and Related Health Problems

10th Revision (ICD-10)

changes in feelings

changes in health

changes in thinking

changes in behavior

Introduction

Over the last several decades, profound changes have occurred in ...

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