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Managing Burnout in the Workplace by Catherine Cotter, Nancy McCormack

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2

Factors contributing to burnout

Abstract:

This chapter deals with the individual and socio-demographic factors which play a role in burnout. These factors include age or years of experience, personality, locus of control, marital status, gender, work–home interference and expectations. Environmental and organizational factors which could lead to burnout are also discussed including workload, underwork, type of work, physical environment, conflict, role conflict and role ambiguity, control, social support, reciprocity, social comparison and leadership style.

Key words

burnout

age and experience

personality

gender

work–home interference

expectations

workload and type of work

physical environment

conflict and support

Introduction

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