The Dimensions of Change

Examining the Different Types and Approaches

Key Topics Covered in This Chapter

  • An overview of the primary types of change
  • A discussion of two different approaches to change: “Theory E” (which aims to increase shareholder value) and “Theory O” (which is focused on improving organizational capabilities)
  • An evaluation of which approach to change is best or most appropriate

BEFORE GETTING INTO the details of managing change, it’s useful to overview the types of change programs used by organizations and the different approaches to change that can be taken.This broad view will help you later as we get into the nitty-gritty of managing change.

Types of Change

Organizations typically respond to the challenges of new technologies, ...

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