Managing Conflict with Direct Reports

A Process for Managing Conflict

Despite your best efforts in managing your relationship with your direct reports and in delegating work responsibilities in a way that promotes development and trust, conflicts are bound to arise. Without a clear strategy for dealing with these conflicts your working relationship with your direct reports will suffer damage, which will make it more difficult for your unit to perform as well as it might.

Taken to Task

You can follow a few simple steps to make your leadership more effective and to minimize the chances of conflict arising when delegating responsibility to direct reports.

First, define what needs to ...