Stage 6: Learning from the Crisis
WHEN YOU SURVIVE a crisis, don’t just try to put it behind you. Rather, take the opportunity to learn from the experience and make changes to avoid or prepare for another similar event. Engineers, for instance, use earthquakes as a learning experience to plan for stronger roads, bridges, and buildings. They use massive floods to determine the best ways for people to adapt to the power of nature (build dams or dikes) or yield to that power (move out of a flood plain).
You, too, can do a postcrisis audit to learn and even profit from the event. For example, when everyone in the catalog company worked overtime to ...
Get Managing Crises now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
