Managing Data Quality

1 THE DATA ASSET

This chapter describes the differences between data and information, and how these relate to most business activities. We then consider the nature of the data asset and the generic life cycles of data and explain what is meant by the term ‘data quality’. Finally, we introduce the objectives of data quality management.

WHAT ARE DATA?

Before going much further, there are some key terms and concepts that need to be defined and clarified to help ensure consistent understanding as you read this book.

The title of this book is Managing Data Quality, and, because they so often appear together when discussing the impact of computer technology on organisations, there are three important relevant terms that need to be clarified: data ...