CHAPTER 5

Myth: Turnover Is Out of My Control

How Managers Can Directly Influence Turnover Decisions

Manager Green remains frustrated. Despite his best efforts, valued employees continue to leave and the turnover rate in his business unit continues to fluctuate. Many individuals seem to be leaving for reasons over which it would be difficult if not impossible for Manager Green to have any control, such as external job offers, trailing spouses, or even the employee who inherited a large sum of money. Even when it comes to the work environment, Manager Green sometimes feels like many aspects are out of his control. The organization announced plans to contract in size, leading many employees to be fearful and even to look for other jobs. Employee ...

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