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Managing Enterprise Content: A Unified Content Strategy by Steve Manning, Pamela Kostur, Ann Rockley

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Chapter 13. Evaluating tools

Selecting appropriate software tools to support your unified content strategy can be a difficult and lengthy process. Your best defense for selecting tools is to be armed with as much information about them as possible. You need to develop detailed evaluation criteria and test before you buy. This chapter describes the process of evaluating tools, from identifying your needs to conducting a proof of concept.

Identifying your needs

Begin your evaluation process by identifying your needs. Part II, “Performing a substantive audit: Determining business requirements” provides guidelines on how you can identify your organizational needs, and Chapter 7, “Envisioning your unified content life cycle,” provides guidelines for ...

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