Managing For Dummies®, 3rd Edition

Chapter 4. Creating an Engaged Workforce

In This Chapter

• Understanding the power of engaged employees

• Leading with vision

• Building communication channels

• Tapping employees for input

• Building employee independence

Almost every organization claims that its people are the most valued asset, but few companies systematically follow through on that belief in ways that can truly empower employees to make a difference. By being proactive, positive, focused, and forward-looking, managers can inspire employees — and employees can inspire themselves and their co-workers — in practical ways that obtain real results and allow their companies to become stronger, more profitable, and more competitive in even the most difficult marketplace.

Taking control of their circumstances helps employees take control of their jobs — and their lives — and makes positive things happen where only negatives existed before. Redefining circumstances in this way puts employees in the driver's seat. This chapter shows you how to create a framework for managing employees in positive and practical ways to overcome negative times and circumstances. It offers a strategy, process, and critical success factors to focus on, all supported with examples, techniques, and case studies of how other managers have succeeded in fostering more engaged employees.

Understanding the Power of Employee Engagement

Employees are motivated to do a good job where they work (we've yet to meet an employee who gets up in the morning hoping to make a ...