Chapter 17. Managing Change and Morale
In This Chapter
Dealing with crisis
Putting up roadblocks to change
Helping others through change
Inspiring initiative in others
Moving on with your life
Nothing stays the same, in business or in life. Change is all around us — it always has been and always will be. Many people view change as something to be feared and avoided, but you can embrace change because it brings excitement, new opportunities, and personal growth.
So what does change mean to you as a manager? The world of business is constantly changing, and the pressures on managers to perform are greater than they've ever been. In addition, most organizations have gone from being bastions of stability and status quo in the stormy seas of change to being agile ships, navigating the fluid and ever-changing seas in which they float.
The words business and change are quickly becoming synonymous. And the more things change, the more everyone in an organization is affected. This chapter is about managing and thriving on change, and helping your employees find ways to take advantage of it — instead of letting change take advantage of them!
Understanding Urgency and Crisis
Although it sometimes seems like everything is a crisis at work, a difference really does exist between what is truly a crisis and what isn't. In this section, we help you divine the two.
What's your typical business day like? Maybe you get into the office, grab a cup of coffee, and scan your appointment calendar. Looks like a light ...
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