The photograph depicting a view of the road over which numbers 8 and 10 are written.

© 2009 Rich Bowen, Creative Commons 2.0


The way people measure performance in organizations is often just plain wrong. Everyone should learn the 12 rules of good metrics. This would help establish a culture in which people see measurement as a way to learn and improve, and create an organization where all workers participate in the metrics ecosystem.

The photograph depicting the mathematical information written on a page and a pen.

© 2009 Jorge Franganillo, Creative Commons 2.0

I had a slice of banana cake accompanied by a small latte in my favorite coffee bar just before I wrote this sentence. That's another 300 kilocalories (or “calories” for our friends in the United States) that I just added to my fitness tracker. I allowed myself this transgression because we ran out of fruit juice at home, which meant I only drank water with my breakfast and my lunch. I was far below my calorie target for the day. Well, until I saw the banana cake.

Besides my daily calorie intake, there are many more things I could measure about myself and my work. Page ...

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