CHAPTER 1

INTRODUCTION (WHY THIS BOOK)

Nothing is permanent, except change.

—Heraclitus

You are a newly appointed project manager, and your responsibility is to execute a project methodically, within the time, cost, and quality constraints specified in your mandate. Your task will be complex, but your mandate will keep you focused. If only it were that simple!

Every project starts with an idea that turns into a commitment to move forward and get something done. But since each project is unique by definition, some are more challenging to implement than others. Traditional “neat” projects have goals that are clear-cut, measurable, and stable. But, some projects may also have elusive goals or stakeholders with differing expectations. We refer to ...

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