Meeting Expectation 10
Balance the Roles of “Boss” and “Team Player”
• Look for opportunities to get out of your office, roll up your sleeves, and work side by side with your Gen Yers.
Maverick CEO Herb Kelleher of Southwest Airlines requires his managers to play baggage handler, reservation clerk, or ticket agent once a month. They stay in touch with the challenges their people experience every day as well as learn the art of team playership.
• Pass the leadership hat around. In a fluid workplace, there are many opportunities to share leadership roles. Search for opportunities to let your Gen Yers run a project with you as team player. Here’s a chance to role-model what good playership is all about.
• Recognize that the best team leaders ...
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