CHAPTER 2

Guiding Principles of Managing People in Government

My overall philosophy with respect to managing government employees has developed over many years and has served me well. I have found that having such a philosophy provides both me and the employees with a sense of direction, consistency, and balance. My philosophy comprises a series of beliefs and key learnings that, when properly applied as a whole, greatly contribute to the development of a well-motivated and dedicated workforce that works together toward achieving a government organization’s mission.

This is an extremely important issue that all managers—whether in government or not—must come to grips with. The bottom line is that each of us must decide what we really believe ...

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