CHAPTER 4 Managing Diversity
CHALLENGES
After reading this chapter, you should be able to deal more effectively with the following challenges:
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1 Understand the meaning of diversity.
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2 Develop familiarity with major challenges in managing employee diversity.
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3 Become aware of major elements of diversity in organizations.
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4 Learn how to improve the management of diversity in organizations.
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5 Learn how to avoid potential pitfalls in diversity management programs.
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