Meeting the Challenge of Effective Staffing
Each step of the staffing process—recruitment, selection, and socialization—must be managed carefully. We discuss the first two of these three steps next.
Recruitment
The recruitment process can be viewed as a sales activity. A qualified job candidate is your customer when you are trying to sell the job to him or her. Some keys to approaching recruitment from the perspective of applicants-as-customers are presented in the Manager’s Notebook, “Taking an Applicant-Centered Approach to Recruitment.”
MANAGER’S NOTEBOOK Taking an Applicant-Centered Approach to Recruitment
Customer-Driven HR
Finding employees ...
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