CHAPTER9

Technicality

There's a very short list of new manager "must-dos" in the Rands Management Rule Book. The brevity of this list comes from the fact that a must is an absolute and, when it comes to people, there are very few absolutes. A clever way to manage one person is a disaster when applied to another. This makes the first item on the management must-do list:

Stay flexible.

The only constant in management is that believing you've seen it all is a bad idea. Staying flexible is the only stance to adopt when constant change is the only constant.

Paradoxically, the second item on the list is surprisingly inflexible and it's still a personal favorite of mine because I believe it helps set the stage for management growth. It reads:

Stop ...

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