CHAPTER 9: CASE STUDIES FROM LARGE CORPORATIONS
Who wants my data? – a case of data theft
There’s a company which does 100% of its business online. It specialises in providing online services, so its IT systems and their security are of considerable importance. As any big company (4,000+ employees, several sites and branches worldwide) would do, they have a PR department that also follows up on Internet gossip, on what is going on in the chat rooms provided by the company, and in relevant online forums. This turned out to be a very wise move as, one lovely July day, a message popped up in one of these forums which froze the blood of the head of PR.
The message read: Do you want to start your own online services company? – Customer contact list ...