6 Information Technology innovation and outsourcing

DOI: 10.4324/9781003223788-6

Information Technology (IT) has been evolving at an unprecedented speed for decades. Of equal importance to speed are increasing market dynamics. Disruption has become the norm. IT innovation is more necessary now than ever before. Outsourcing of innovation has been on the agenda for over two decades. The outsourcing of IT innovation, as well as the outsourcing of innovation in general, is still challenging, due to many aspects, including opportunism, a paucity of in-house capabilities, leadership or lack thereof and leakage. Because IT innovation is closer to the core business and the ability to achieve a competitive advantage, these challenges must be managed ...

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