Chapter 6
Friction Between Information and Communication Technology and Relation-Based Governance
The revolution of information technology (IT) that began with the advent of the World Wide Web in the 1990s and culminated in the early 2000s has fundamentally changed the way we live and work. While many people, especially young people, take the use of IT, such as the Internet, for granted without thinking how much efficiency has been gained by using it, they may not realize that merely 2 decades ago, people would be glued to a large paper map with tiny fonts for hours to plan a trip and would desperately look for a public pay phone on the road if they were lost.
The key to understanding the IT revolution can be simplified to two basic features. ...
Get Managing International Business in Relation-Based versus Rule-Based Countries now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
