Chapter 7
Project Management for a Lean Project Using DMAIC
DMAIC really made its appearance in the manufacturing environment representing a merger of sorts between Six Sigma at Motorola and Lean at Toyota. Today, the combination of the two merged into one approach commonly referred to as Lean Six Sigma. DMAIC capitalizes on this merger to enable projects to improve process performance for the customer.
7.1 Basics of DMAIC and Project Management
DMAIC consists of six stages:
D in DMAIC stands for define, which involves determining the problem or issue to address, building a business case and plan, as well as establishing an infrastructure for a project; the goals are to determine clearly what the customer wants, and preparing to manage and lead ...
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