Index
actual performance, measures of 256–7
administrative rules and procedures 96–7
alternative choice analysis 210; and cost behavior 210–14; and full-cost accounting 210
appropriation accounts 67, 69, 93
authority and influence structures 79–88, 307–8, 310; and profit centers 318
balanced scorecard (BSC) 268–70
Blanchard, K.H. 314
Borgonovi, E. 57
breakeven volumes 202, 215–18, 220
budgeting 148–50; behavioral influences on 163–5; and cost drivers 167, 306; deviation ...
Get Managing Local Governments now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.