Chapter 7: Monitoring Usage within Microsoft Teams
In this chapter, we will introduce you to the principles of monitoring Microsoft Teams. We will show you how to view and interpret Teams-related usage reports in both the Microsoft Teams admin center and the Microsoft 365 admin center, and set up per-user call quality optimization with the call analytics feature. In addition, we will demonstrate how to access and understand the Call Quality Dashboard, and finally, how to use Power BI to detect call quality issues.
In this chapter, we're going to cover the following main topics:
- Viewing and understanding Teams usage reports
- Viewing and understanding Microsoft 365 usage reports
- Optimizing call quality per user with call analytics
- Using the Call ...
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