Chapter 10: Managing Phone Numbers in Microsoft Teams

This chapter will introduce the principles of enabling Microsoft Teams for Public Switched Telephone Network (PSTN) connectivity. You will learn how to choose a PSTN solution, how to order phone numbers, and acquire and manage Teams service numbers, which are toll or toll-free phone numbers for services such as audio conferencing, auto attendants, and call queues. We will show you how to configure your organization's emergency addresses in the Teams admin center, manage the phone numbers that are assigned to users, and configure the voice settings for your users in Microsoft Teams.

In this chapter, we're going to cover the following main topics:

  • Choosing a PSTN connectivity solution

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