MANAGING YOUR STAFF
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Ideally, you’d use the quote BBCode in your community software to quote it.
If a user had a signature that was too long, you might say:
Signature too long (seven lines). PM sent.
Yes, it’s that simple.
Documenting violations in this fashion will allow you to keep this infor-
mation organized and accessible. This will help you keep tabs on each user
and see just how many times he or she has violated your guidelines. Such
information can be vital when determining whether to ban someone. It’s also
good to have it on hand for the sake of record keeping. As a side benefit, the
problem users and trash bin forums are valuable training tools because they
allow new staff members to see what types of posts are removed and how
they are dealt ...