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Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
book

Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards

by Patrick O'Keefe
April 2008
Beginner content levelBeginner
320 pages
9h 6m
English
AMACOM
Content preview from Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
MANAGING YOUR STAFF
129
Ideally, you’d use the quote BBCode in your community software to quote it.
If a user had a signature that was too long, you might say:
Signature too long (seven lines). PM sent.
Yes, it’s that simple.
Documenting violations in this fashion will allow you to keep this infor-
mation organized and accessible. This will help you keep tabs on each user
and see just how many times he or she has violated your guidelines. Such
information can be vital when determining whether to ban someone. It’s also
good to have it on hand for the sake of record keeping. As a side benefit, the
problem users and trash bin forums are valuable training tools because they
allow new staff members to see what types of posts are removed and how
they are dealt ...
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Publisher Resources

ISBN: 9780814412930