Session C

Making work morerewarding

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1   Introduction

The main purpose of any system of monitoring has to be improving performance, and the people who can do most to improve performance are the members of your team. In this session we will look at techniques for organizing work that motivate people to work more effectively.

‘The performance of a person on a job has been shown repeatedly to be a function of both the person's abilities and his or her motivation to use those abilities in the effective performance of the job.’ – Introduction to the book Management and Motivation, Vroom and Deci (1992), Penguin.

You may have to persuade your line ...

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