Managing Performance, 5th Edition

Performancechecks

1   Quick quiz

Write down your answers in the space below to the following questions on Managing Performance.

Question 1     If a product has to be perfectly spherical, how might you measure the extent to which the required standard is met over a period of time?

Question 2     Give four examples of connected stakeholders.

Question 3     Who decides what is acceptable performance?

Question 4     Why should performance standards be quantified wherever possible?

Question 5     When might a standard be revised?

Question 6     What is meant by job enlargement? Give a brief description in your own words.

Question 7     Now ...