O'Reilly logo

Managing Product Management by Steven Haines

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Case Study IIISPOTLIGHT ON PRODUCT MANAGEMENT EXCELLENCE

FEDEX SERVICES

By David K. Payton, Director, U.S. Product Management

Product managers have one of the most pivotal roles at FedEx. They work shoulder to shoulder with the top executives of FedEx, and they are accountable for the core service areas of FedEx. Product managers occupy a peerless yet critical role at FedEx. While they’re accountable for a large part of the operations at the company, they don’t have direct control of the separate operating units of FedEx or authority over the managers that run these units. Their role is similar to that of the chiefs of staff who advise the president of the United States—they are the nation’s highest-ranking military officers but they have no ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required