13  Concluding comments

The reflective manager in action

Irvine Lapsley, Ola Mattisson and Ulf Ramberg

DOI: 10.4324/9781003154389-18

Introduction

In this concluding chapter of this book, we discuss: (1) the practice and hazards of recipe management, (2) further thoughts on reflective management, (3) a substantive agenda for reflective management and (4) our conclusion on “reflective-management-in action”.

Recipe management: a fatal attraction

Managing public services requires public managers that can handle complexities, uncertainties and multifaceted interests from a variety of stakeholders in a context of limited resources, financial as well as physical. This is a demanding challenge for any manager with high ambitions to succeed. Here we ...

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