2.13. CREATIVE TENSIONS: MANAGING ANTITHESIS AND AMBIGUITY
When uncertainty is tolerated and accepted, creativity and innovation occur most easily within an organization. Organizations in which innovation is truly valued have a higher tolerance for failure and also emphasize the importance of collaboration in decreasing levels of uncertainty (Glynn, 1996). The following are other ways in which a healthy R&D workplace can be fostered.
Feedback. Management needs to give performance feedback to help scientists and engineers see the value of their work and understand their purpose.
Change Tasks. It is important to alter the nature and increase the complexity of tasks at hand. Challenging and important tasks make technical professionals take on more ...
Get Managing Research, Development, and Innovation: Managing the Unmanageable, Third Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
