3.1. ORGANIZATION EFFECTIVENESS
Effectiveness can be determined by a number of different criteria. Table 3.1 lists some criteria that may be used; the reader will think of others. To some extent, the type of R&D organization will determine the criteria. The criteria listed in Table 3.1 are self-evident, but some comments are needed concerning the congruence of individual and organizational goals and the use of profit as a criterion.
Criterion | Measurement Instrument |
---|---|
Quantity of output | Numbers of reports, publications, new products |
Quality of the work | Number of patents obtained, number of times publications of lab members are quoted, number of refereed publications per member ... |
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