If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.
—John Quincy Adams
Over the years I have attended and taught many management and leadership classes. I have also received and written countless performance reviews. I have overseen the ratings and reviews for literally thousands of employees, starting when I ran a call center for a large retailer back in the late 80s, before I attended graduate school. One thing that is clear to me, after so many years participating in these annual and semi-annual corporate rituals, ...
