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Where have we been with social media?

Abstract:

Social media simplify the technological side of the web but complicate the people side because now any library staff member can publish information. Librarians have experience with a range of social media tools, but the challenge lies in aligning organizational needs with those tools. As the web has gained prominence, people are increasingly overloaded with information. Filtering and searching are two options for managing this overload. Searching has dominated, but filtering via social media is set to become the next phase in the development of the web. Now that librarians have had experience with many social media tools, they can step back and refocus their use of social media.

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