Part 2. Understanding User Needs

The Standish Group survey cited "lack of user input" as the most common factor in challenged projects. Although 13 percent of respondents picked that cause as the primary root cause, an additional 12 percent of respondents picked "incomplete requirements and specifications." From this data, it's apparent that, for over one quarter of all challenged projects, a lack of understanding of the users' (and most likely other stakeholders') ...

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